You know generally that online reviews are important for your business, and you may even know that they are becoming more imperative every day. But with all the day-to-day business priorities you manage, how important are they, really, for you? Answer: A lot. A great info-graphic just came out on this topic with some great statistics to share here.
75% of reviews posted on review websites are positive.
95% of unhappy customers will return to your business if an issue is resolved quickly and efficiently.
71% agree that consumer reviews make them more comfortable that they are buying the right product/service
70% of people consult reviews/ratings before purchasing.
People are 63% more likely to purchase a product from a site if it has product ratings and reviews.
Customer reviews create a 74% increase in product conversionLet’s work on your reviews! Call us